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ASHP
SERVICE

Maidstone based heating & plumbing engineers on hand to install, repair and service.

phoenix plumbing and heating engineer

ASHP SERVICE IN MAIDSTONE

Air Source Heat Pump Servicing

Air source heat pumps are a fantastic low-carbon way to heat your home or business but like any heating system, they need regular servicing to keep working efficiently.

At Phoenix Plumbing & Heating, we provide expert air source heat pump servicing in Maidstone, ensuring your system runs smoothly, reliably and cost-effectively all year round.

phoenix plumbing and heating map kent

AREAS WE COVER

Based in Maidstone and covering the South East, Phoenix Plumbing & Heating is your go to for all domestic plumbing and heating needs. Whether you need a new boiler installed, your radiators serviced, or help with a leaky tap, our experienced team is just a call away. We offer honest advice, competitive pricing and fast response times. We cover:

- Maidstone

- Rochester

- Tonbridge

- Gravesend

- Sittingbourne

- Ashford

- West Malling

- Tunbridge Wells

- Kings Hill

- Canterbury

- Thanet

- Dover

- Snodland

- Isle of Sheppey

- Aylesford

- Bearstead

- Strood

- Gillingham

- Cuxton
- Chatham

- Grain

vaillant ashp

WHY BOOK A AIR SOURCE HEAT PUMP SERVICE ?

✅ Maintain efficiency and lower running costs

✅ Extend the lifespan of the unit

✅ Catch faults early and avoid costly repairs

✅ Comply with manufacturer warranty requirements

✅ Ensure consistent heating and hot water supply

Even though air source heat pumps have fewer moving parts than traditional boilers, they still require annual checks to:

We service both residential and commercial heat pumps across Maidstone and the South East.

PHOENIX CARE

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PHOENIX SAVE

Our most affordable cover plan. Includes annual boiler servicing only.

Annual boiler service

Guaranteed same-day call-out

Discounted parts

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PHOENIX COVER

Cover for your system only. Ideal for customers with boilers under warranty.

Annual boiler service

Radiator, valves & pipework

No call-out charges

Guaranteed same-day call-out

Unlimited call-outs

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PHOENIX CARE

Complete cover for your boiler including breakdowns.

Annual boiler service

✅ Annual system health check

Boiler breakdown cover

No call-out charges

Guaranteed same-day call-out

Unlimited call-outs

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PHOENIX CARE+

Complete home cover that includes cover for both your boiler and system.

Annual boiler service

✅ Annual system health check
✅ Radiator, valves & pipework

Boiler breakdown cover

No call-out charges

Guaranteed same-day call-out

Unlimited call-outs

AIR SOURCE HEAT PUMP
SERVICING

We’re one of the few plumbing companies in Maidstone who can handle a wide range of boiler types, including:

AIR SOURCE HEAT PUMPS SERVICING FOR RESIDENTIAL

Many compact ASHP units work similarly to combi boilers – providing heating and hot water on demand. These systems are ideal for smaller properties, but still need annual maintenance to stay efficient. Our Maidstone-based engineers will check filters, sensors, heat exchangers and refrigerant levels to keep your system performing at its best.

SERVICING FOR ASHP WITH HOT WATER CYLINDERS

If your air source heat pump is connected to a hot water cylinder, it’s classed as a system setup. These are common in homes with higher hot water demand. Our servicing includes full system checks to ensure consistent supply, efficient flow rates and correct temperature settings – especially useful for households with multiple bathrooms.

HEAT PUMP SERVICING FOR OLDER PROPERTIES & HYBRID SETUPS

Retrofitted systems or older properties often use air source heat pumps alongside traditional setups like tanks or conventional radiators. We’re experienced in servicing these hybrid systems, ensuring your ASHP works seamlessly with your existing heating infrastructure for optimal performance.

LPG-COMPATIBLE & HYBRID HEAT PUMP SYSTEM SERVICING

Some rural or off-grid homes in Kent use a hybrid heating system, combining an ASHP with an LPG or gas boiler. We can service both sides of the system, making sure your boiler only kicks in when needed – saving you money and keeping your system eco-friendly.

SMART THERMOSTAT & HEAT PUMP CONTROL SERVICING

Smart heating controls are key to getting the best out of your air source heat pump. We’ll check your thermostats, programmers and internet-connected controls to ensure accurate room temperature regulation and maximum energy savings.

OUTDOOR HEAT PUMP UNIT MAINTENANCE & WEATHER PROTECTION

Your external ASHP unit faces all kinds of weather – especially in leafy or exposed parts of Kent. Our service includes checking for leaves, ice build-up, blockages, coil issues and fan problems. Keeping this part of the system clean and protected is crucial for maintaining performance all year round.

All installations are carried out by our qualified Gas Safe engineers, and we’re happy to offer free advice on which boiler type best suits your needs.

WHAT PEOPLE SAY

Frequently asked questions

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