Level 1 Home Care plan
Your annual boiler service and safety check, spread across the year.
£5.75/month
or £69 a year
- Annual service of the boiler and system controls
- Safety and performance check
- Carbon monoxide detection check
Boiler and heating cover · From £5.75 a month
Phoenix Home Care
Your annual boiler service and breakdown cover from your local Gas Safe engineers, with priority service and no unexpected repair bills.
Boiler and central heating maintenance
Phoenix Home Care
Three levels of care from your local Gas Safe engineers. Pay monthly or once a year, with priority service and no unexpected repair bills. Prices include VAT.
Level 2 Home Care plan
Everything in Level 1, plus breakdown repairs to your boiler and thermostat.
£15/month
or £180 a year
- Annual service of the boiler and system controls
- Safety and performance check
- Carbon monoxide detection check
- Breakdown repair to the boiler and thermostat
- Labour and parts included
Level 3 Home Care plan
Full cover for your boiler and the central heating system around it.
£20/month
or £240 a year
- Everything in Levels 1 and 2
- Repairs to central heating pipes if there is a leak
- Repair or replace radiator valves
- Repair or replace radiators
- Repair or replace external heating controls
Parts and labour are included subject to the Phoenix Home Care terms and conditions. Apply online or call 01622 585169.
Apply online
Join Phoenix Home Care
Fill in the form and we will call you to confirm your plan, take payment details over the phone and book your first service. We never ask for card or bank details through this form.
- Annual service and safety check on every level
- Priority service from a local Maidstone team
- Pay monthly or once a year
- Gas Safe registered engineers
Prefer to talk it through? Call 01622 585169.
4.8 on Google · Homeowners across Kent
What people say
“Phoenix had been recommended to me due to their excellent reputation and as my boiler had been misbehaving I called the office and since that point the process has been transparent and efficient. I got an Email confirmation of my appointment date and a reminder nearer the day together with timings. James came out to me on time to investigate the problem and also to undertake a service as we have not been brilliant at keeping on top of this important job! As a result we were expecting an expensive visit. To my pleasant surprise, James was already prepared with knowledge of the issue which was extremely professional, recreated the issue immediately to check if this was the issue we had been experiencing, and then proceeded to fix it. Whilst we may end up needing some replacement parts (or new boiler) in the future, we wouldnt now go anywhere else as we know this is a company we can trust. I was so impressed and wanted to thank the whole team at Phoenix for their professionalism and exemplarary service - highly recommended!”
“I'm absolutely delighted with the excellent level of service I've received from Phoenix Plumbing and Heating Solutions. From the moment I enquired to completion of the work, every member of the team I dealt with was professional, friendly and efficient. Communication was perfect, everything went smoothly, and as arranged with the boiler servicing, and the speed of response from initial enquiry to completing the work was exceptional. A special thank you to Dean, Jaime, Luke and James for such a great experience.”
“I recently had the pleasure of having my boiler serviced by James from Phoenix Plumbing and Heating, and I cannot recommend him highly enough. From the moment he arrived, his professionalism was evident, polite, well-presented in a clean uniform, and showing great respect for my home by removing his shoes before entering. Not only was James incredibly thorough in his work, but his passion for what he does was clear. He took the time to explain everything, ensuring my boiler was running at peak efficiency.”
Straight answers
Frequently asked questions
Can't see your question? Call the office on 01622 585169 and speak to a real person.
What is Phoenix Home Care?
It is our boiler and central heating maintenance plan. You pay monthly or once a year and we look after your annual service, with breakdown cover on Levels 2 and 3.
Which level is right for me?
Level 1 suits newer boilers still under warranty that just need their annual service. Level 2 adds breakdown repairs to the boiler and thermostat. Level 3 adds the rest of the heating system: pipes, radiators, radiator valves and external controls.
Are parts and labour included?
On Levels 2 and 3, labour and parts are included for covered repairs, subject to the Phoenix Home Care terms and conditions.
Can I pay once a year instead?
Yes. Level 1 is £69 a year, Level 2 is £180 a year and Level 3 is £240 a year. All prices include VAT.
What happens after I apply?
One of the office team will contact you to confirm your details and the start date, and to book your first service.