EMERGENCY NUMBER: 01622 585 169
EXPERT PLUMBERS IN MAIDSTONE, KENT
Professional plumbing and heating company established for over 20 years. Based in Maidstone but serving Kent and surrounding areas.
Your local plumbers based in Maidstone serving the wider Kent area
Phoenix Plumbing & Heating Solutions are your trusted local team in Maidstone, Kent. We specialise in providing professional plumbing, heating, and renewable energy services to homeowners, landlords, and commercial entities across the wider Kent area.
Our Gas Safe registered engineers are committed to delivering quality, safe, and affordable solutions, from repairs to full installations. With a focus on excellence and customer satisfaction, we're here to meet all your plumbing and heating needs efficiently. Contact us for a free, no-obligation quote today.
WE WORK THROUGHOUT KENT & SURROUNDING AREAS
Established for over twenty years, we have the knowledge and expertise needed to ensure that you receive nothing but the best service. Our reputation has been developed through hard work and reliability which is why we are the area's number-one choice for plumbing & gas related work.
ACCREDITATIONS
We are proud to uphold the highest standards of professionalism and safety in all our services. As a Gas Safe Registered company, we ensure that every heating engineer in our team meets the stringent criteria set by the official gas registration body in the United Kingdom. This accreditation is your assurance that we are fully qualified to work safely and competently with gas appliances, offering peace of mind and reliability.
WHY CHOOSE US?
Experienced
We have been delivering trusted plumbing and heating services for over 20 years, building a foundation of expertise and customer trust.
Boiler Finance Options
Boiler Finance is available through Phoenix Financial Consultants. You can take a look at the options available to you here
Professional
We approach every project with professionalism, treating your property with the utmost respect and care to ensure a clean, disruption-free service experience.
Price Match Guarantee
We're confident in our pricing, which is why we offer a Price Match Guarantee, ensuring you receive the best value for our services.
FINANCE
OPTIONS
AVAILABLE
Boiler Finance is available through Phoenix Financial Consultants
PHOENIX PLUMBING & HEATING SOLUTIONS LTD is an Introducer Appointed Representative (Financial Services Register No. 942238) of Phoenix Financial Consultants Limited (Phoenix). Phoenix is a credit broker, not a lender. Phoenix is authorised and regulated by the Financial Conduct Authority (FRN: 539195), and offers finance from its panel of lenders. All finance subject to status and credit checks.
NEED A PLUMBER?
AREAS WE COVER
Based in Maidstone, Phoenix Plumbing & Heating Solutions is here for all your plumbing and heating needs across the entirety of Kent. Our reach extends throughout the region, ensuring that no matter where you are in Kent, expert help is just a call away. Trust us to be your local plumbing and heating specialists, ready to serve you wherever you're located in the county.
​
- West Malling - Snodland - Medway - Gravesend
-
What is your response time to plumbing issues?We always aim to fix your plumbing issues within 24 hours. Your comfort and satisfaction are our top priorities!
-
Do you provide any guarantee?Yes! We are pleased to extend to you our commitment to excellence with our comprehensive one-year workmanship guarantee. It is our steadfast assurance that the work we deliver is not only of the highest quality but also backed by our dedication to your satisfaction. Should you encounter any concerns or issues within the specified timeframe, rest assured that we will promptly address them with the utmost attention to ensure your complete peace of mind.
-
Is there a call-out charge for your services?We have a one hour minimum charge for breakdowns but thereafter we charge in 30 minute increments, so you only pay for the time worked by our engineer. We do not charge for our quotations. However, if we are called to a fault where an engineer must diagnose a problem this does not qualify as a quotation and will be charged at our standard rate. ​ You are only charged from when the engineer arrives at your property to when the job is complete. You are not charged for travelling time, parking costs, picking keys or congestion charges. ​ *Breakdown costs are per hour and do not include the cost of parts if or when needed to complete the job. The out of hours callout charges are below:
-
Are your heating engineers on the Gas Safe register?Yes, all our heating engineers are fully Gas Safe Registered, giving you peace of mind that your heating system is in safe hands.
-
Is your heating service work guaranteed?Absolutely. We stand behind the quality of our workmanship, and all our heating service work is backed by a guarantee for your satisfaction and peace of mind.
-
How often should you have your boiler serviced?Regular boiler servicing is essential to ensure its efficient and safe operation. It is recommended to have your boiler serviced annually by a qualified engineer. Annual servicing helps to identify any potential issues early, maintain optimal performance, and prolong the lifespan of your boiler.
-
What size boiler do I need?Determining the correct size boiler for your property is crucial to ensure adequate heating and hot water supply without wasting energy. The size of the boiler required depends on factors such as the size of your property, the number of bathrooms and radiators, and your hot water usage patterns. A qualified heating engineer can conduct a thorough assessment of your property and heating needs to recommend the most suitable boiler size for you.
-
How long does it take to fit a boiler?The time it takes to fit a boiler can vary depending on several factors, including the type of boiler being installed, the complexity of the installation, and any additional work required, such as pipework or system upgrades. On average, a boiler installation can take anywhere from one to three days, but your heating engineer will be able to provide a more accurate time frame based on your specific requirements.
-
Are air source heat pumps noisy?Modern air source heat pumps are designed to operate quietly, with noise levels comparable to that of a refrigerator. Proper installation and maintenance can help minimise any potential noise issues.
-
How efficient are heat pumps?Heat pumps are highly efficient heating systems, typically offering a coefficient of performance (COP) of between 3 and 4. This means that for every unit of electricity used to power the heat pump, you can expect to receive three to four units of heat output.
-
How much is a heat pump?The cost of a heat pump installation can vary depending on factors such as the size and type of heat pump, the complexity of the installation, and any additional components required. We offer free, no-obligation quotes for all our heat pump installation services.