Yes! We are pleased to extend to you our commitment to excellence with our comprehensive one-year workmanship guarantee. It is our steadfast assurance that the work we deliver is not only of the highest quality but also backed by our dedication to your satisfaction. Should you encounter any concerns or issues within the specified timeframe, rest assured that we will promptly address them with the utmost attention to ensure your complete peace of mind.

We always aim to fix your plumbing issues within 24 hours. Your comfort and satisfaction are our top priorities!

We have a one hour minimum charge for breakdowns but thereafter we charge in 30 minute increments, so you only pay for the time worked by our engineer. We do not charge for our quotations. However, if we are called to a fault where an engineer must diagnose a problem this does not qualify as a quotation and will be charged at our standard rate.

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You are only charged from when the engineer arrives at your property to when the job is complete. You are not charged for travelling time, parking costs, picking keys or congestion charges.

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*Breakdown costs are per hour and do not include the cost of parts if or when needed to complete the job. All prices can be found on the Pricing Page. The out of hours callout charges are below: