From leaky taps and blocked drains to full bathroom pipework and 24/7 emergency call-outs.
Plumbing & heating · MaidstonePlumbing & heating engineers · Maidstone, Kent
Trusted local plumbers in Maidstone
Book plumbing and central heating work, from new boiler installations to emergency repairs, with a Gas Safe team based right here in Kent.
- Gas Safe registered
- 4.8 Google rating
- 24/7 emergency cover
- Free, no-obligation quotes
Gas Safe registered · Fitting the brands you trust
Domestic & commercial
Our services
Gas Safe boiler installations, repairs and servicing, central heating upgrades and air source heat pumps.
F-Gas certified installation, repair and servicing of domestic split and multi-split systems.
4.8 on Google · Homeowners across Kent
What people say
“I recently used Phoenix Plumbing for a bathroom tap installation and was really impressed with the service. Later on, we had a plumbing emergency with a mains water leak, so I called Luke and he quickly arranged for one of his team to attend. The response was fast, professional, and the issue was sorted efficiently. Great service, great price, and excellent communication throughout. I would highly recommend Phoenix Plumbing to anyone looking for reliable plumbers.”
“We were having issues with our boiler and Phoenix Plumbing and Heating were fantastic. They came out and resolved the issue quickly and were really professional. The engineer that came out was polite and knowledgeable, certainly an asset to the company. The lady I spoke to in the office ensured someone was out ASAP. Couldn’t have been happier and we wouldn’t go anywhere else now for any plumbing and heating needs. Highly recommended.”
“We use Luke and his team annually to service our boiler. They always reply promptly and and are always clean and tidy when they leave. We have also used them a couple of times with other plumbing issues and again they're always very helpful. Thank you Phoenix 😀 would always recommend you !”
Air source heat pumps · £7,500 grant available
We now install air source heat pumps in Maidstone & Kent
Reliable ASHP installation services in Maidstone. Whether you're upgrading your heating system or switching to a more energy-efficient solution, our qualified engineers provide fast, friendly and professional support every step of the way.
Meet the team
The real people behind Phoenix, the office team who answer your call and the directors who run the jobs. Hover over us, or tap to say hello.
Advice from our engineers
Useful tips
Oct 1, 2026 · 2 min read
Vaillant F22 Fault Code: Low Water Pressure Explained
A Vaillant boiler showing F22 (or F.22) is telling you there is not enough water in the heating system. Vaillant calls this a dry fire fault. The boiler shuts down to stop itself overheating with too little water inside. What causes F22?* Low system pressure, the most common cause by far * A leak somewhere on the heating system, such as a radiator valve or pipe joint * Water released through the pressure relief valve * Recently bled radiators, which lets water out as well as air * A faulty...
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Oct 1, 2026 · 2 min read
How Much Does a Boiler Service Cost?
A standard boiler service with Phoenix Plumbing & Heating costs £95, including VAT. We publish all our servicing prices so you know exactly what you will pay before we arrive. Our servicing prices* Boiler service: £95 * Boiler service and gas safety check: £130 * Gas safety check on its own: £66 * Two boilers serviced: £160 * Back boiler service: £160 * Boiler and cylinder service: £140 * Boiler and gas fire service: £170 * Gas fire service: £110 * Cylinder service: £70 * Air source heat pump...
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Oct 1, 2026 · 2 min read
Ideal Boiler L2 Fault Code: What It Means and What to Do
L2 on an Ideal boiler, such as the Logic, Logic+ or Vogue, is an ignition lockout. The boiler has tried to light and has not detected a flame, so it shuts down for safety. Why does L2 appear?* No gas getting to the boiler, often a prepayment meter out of credit or a closed gas valve * A frozen or blocked condensate pipe in cold weather * A faulty ignition electrode or flame sensor * A faulty gas valve * A control board fault Checks you can make1. Check another gas appliance in the house...
Read the guide →Straight answers
Frequently asked questions
Can't see your question? Call the office on 01622 585169 and speak to a real person.
Do you provide any guarantee?
Yes. All our plumbing and heating work comes with a one-year workmanship guarantee. All renewable systems, including air source heat pumps, come with a 2-year workmanship warranty, in line with the RECC mandatory standard. If anything goes wrong with our work within that time, we will come back and put it right.
What is your response time to plumbing issues?
We always aim to fix your plumbing issues within 24 hours. Your comfort and satisfaction are our priority, and we have 24/7 emergency cover available.
Is there a call-out charge for your services?
We do not charge for our quotations. However, if we are called to a fault where an engineer must diagnose a problem, this does not qualify as a quotation and will be charged at our standard rate. You are only charged from when the engineer arrives at your property to when the job is complete, not for travelling time, parking or congestion charges.
Is your heating service work guaranteed?
Yes. All our plumbing and heating work comes with a one-year workmanship guarantee. All renewable systems, including air source heat pumps, come with a 2-year workmanship warranty, in line with the RECC mandatory standard. If anything goes wrong with our work within that time, we will come back and put it right.
Are your heating engineers on the Gas Safe register?
Yes, all our heating engineers are fully Gas Safe Registered, giving you peace of mind that your heating system is in safe hands.
How much is a heat pump?
The cost of a heat pump installation can vary depending on factors such as the size and type of heat pump, the complexity of the installation, and any additional components required. We offer free, no-obligation quotes for all our heat pump installation services.
Are air source heat pumps noisy?
Modern air source heat pumps are designed to operate quietly, with noise levels comparable to that of a refrigerator. Proper installation and maintenance can help minimise any potential noise issues.
How efficient are heat pumps?
Heat pumps are highly efficient heating systems, typically offering a coefficient of performance (COP) of between 3 and 4. This means that for every unit of electricity used to power the heat pump, you can expect to receive three to four units of heat output.
Are your air conditioning engineers F-Gas certified?
Yes. Air conditioning work involves refrigerants, which by law must be handled by F-Gas certified engineers. With Phoenix, that's exactly who you get.
What is your response time?
We always aim to respond to enquiries and issues within 24 hours. Your comfort and satisfaction are our priority.
Areas we cover · Tap the map
Your local plumbers in Maidstone
Based in Maidstone and covering the whole of Kent, Phoenix Plumbing & Heating is your go to for domestic plumbing and heating. Whether you need a new boiler, your radiators sorted or help with a leaky tap, our experienced team is a call away, with honest advice, fair prices and fast response times.
Core area · 24/7 call-outs Wider Kent · planned work Our Maidstone office
Core area 24/7 emergency call-outs
- Maidstone
Under 15 minutes from Maidstone
- Tonbridge & Malling
Around 15 to 20 minutes from Maidstone
- Medway
Around 20 to 25 minutes from Maidstone
- Swale
Around 25 to 30 minutes from Maidstone
- Gravesham
Around 30 minutes from Maidstone
Wider Kent Planned installs and servicing
- Tunbridge Wells
Around 30 to 35 minutes from Maidstone
- Ashford
Around 30 to 35 minutes from Maidstone
- Sevenoaks
Around 30 to 35 minutes from Maidstone
- Dartford
Around 35 minutes from Maidstone
- Canterbury
Around 40 minutes from Maidstone
- Folkestone & Hythe
Around 40 minutes from Maidstone
- Dover
Around 50 minutes from Maidstone
- Thanet
Around 55 minutes from Maidstone
Free quotes · No call-out charge for quotations
Get in touch
Tell us what you need and we'll come back with honest advice and a free, no-obligation quote.