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EMERGENCY PLUMBERS IN MAIDSTONE
Fast response when you need it
Plumbing emergency? Don’t wait and risk further damage. At Phoenix Plumbing & Heating, we provide emergency plumbing services in Maidstone and across Kent, with fast response times and no-fuss repairs, day or night.
Whether you’ve got a burst pipe, no water, a leaking boiler or an overflowing toilet, our local engineers are ready to respond quickly and get your home back to normal.
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AREAS WE COVER
Based in Maidstone and covering the South East, Phoenix Plumbing & Heating is your go to for all domestic plumbing and heating needs. Whether you need a new boiler installed, your radiators serviced, or help with a leaky tap, our experienced team is just a call away. We offer honest advice, competitive pricing and fast response times. We cover:
✓ Maidstone
✓ West Malling
✓ Bearstead
✓ Barming
✓ Sittingbourne
✓ Aylesford
✓ Meopham
✓ Wateringbury
✓ Chatham
✓ Gillingham
✓ Yalding
✓ Isle of Sheppey
✓ Grain
✓ Rainham
✓ Staplehurst
✓ Snodland
✓ Kings Hill
✓ Strood
✓ Rochester
✓ Larkfield

WHY CHOOSE PHOENIX FOR EMERGENCY PLUMBING?
We are on hand 24/7 with fully trained engineers to come and solve your plumbing problems.
Rapid response from a local Maidstone-based team
Fully qualified, Gas Safe registered engineers
Clear pricing and honest advice
Fully stocked vans for same-day repairs
Trusted by homeowners, landlords and letting agents
5-star rated across Google and social media
We service both residential and commercial properties across Maidstone and the South East.
WHAT COUNTS AS A PLUMBING EMERGENCY?
If you’re unsure whether to call – here are common issues we treat as urgent:
Burst Pipes & Leaks
Many compact ASHP units work similarly to combi boilers – providing heating and hot water on demand. These systems are ideal for smaller properties, but still need annual maintenance to stay efficient. Our Maidstone-based engineers will check filters, sensors, heat exchangers and refrigerant levels to keep your system performing at its best.
Blocked or Overflowing Toilets
If your air source heat pump is connected to a hot water cylinder, it’s classed as a system setup. These are common in homes with higher hot water demand. Our servicing includes full system checks to ensure consistent supply, efficient flow rates and correct temperature settings – especially useful for households with multiple bathrooms.
Leaking Boilers or Radiators
Retrofitted systems or older properties often use air source heat pumps alongside traditional setups like tanks or conventional radiators. We’re experienced in servicing these hybrid systems, ensuring your ASHP works seamlessly with your existing heating infrastructure for optimal performance.
No Hot Water or Heating
Some rural or off-grid homes in Kent use a hybrid heating system, combining an ASHP with an LPG or gas boiler. We can service both sides of the system, making sure your boiler only kicks in when needed – saving you money and keeping your system eco-friendly.
Emergency Tap & Sink Repairs
Smart heating controls are key to getting the best out of your air source heat pump. We’ll check your thermostats, programmers and internet-connected controls to ensure accurate room temperature regulation and maximum energy savings.
OUTDOOR HEAT PUMP UNIT MAINTENANCE & WEATHER PROTECTION
Your external ASHP unit faces all kinds of weather – especially in leafy or exposed parts of Kent. Our service includes checking for leaves, ice build-up, blockages, coil issues and fan problems. Keeping this part of the system clean and protected is crucial for maintaining performance all year round.
All installations are carried out by our qualified Gas Safe engineers, and we’re happy to offer free advice on which boiler type best suits your needs.

IDEAL

WORCHESTER

GLOW-WORM

BAXI

VIESMANN

VAILLANT
We work with all leading makes and models, including:
We work with all leading makes and models, including:

STANDARD PANEL RADIATORS

VERTICAL RADIATORS

COLUMN RADIATORS

BATHROOM TOWEL RADIATOR

LOW PROFILE & COMPACT

DESIGNER RADIATORS
TYPES OF RADIATORS WE INSTALL
We install all types of radiators for any taste, including:
We’ll help you choose the right size, heat output and style for your space and heating system.
WHAT PEOPLE SAY
Highly recommend Phoenix Plumbing and Heating Solution. My toilet was overflowing intermittently. Sent over videos of what was happening. Quickly provided a clear quote. Engineer arrived ontime. Discovered had wrong part but was no trouble as quickly ordered the correct part and went to collect. Once back the engineer fitted the correct part and resolved the issue. Would recommend to people looking for a reliable plumbing service
Jake Mile
We've used Phoenix a number of times from minor tap jobs to a new gas installation to our boilers. Every engineer has been very competent, polite and cleaned up afterwards. It's taken four years to find such a good, reliable company. I would give 6 stars, but there's not enough room!
Steve Hall
Pheonix were contractors for our agent when we used to rent our home and they were always nice to deal with. So when needed a plumber in our own place, they were the first people we called. They've aced everything asked of them, from emergency call outs, to boiler repairs and the biggest one: fitting a new shower, new valves and pipework and re-seating the bath properly. The workmanship is excellent and the people are all super helpful and friendly including the office ladies, will definitely call again if we need someone.
Rob Humpage

PHOENIX SAVE
Our most affordable cover plan. Includes annual boiler servicing only.
£1O/MONTH
Annual boiler service
Guaranteed same-day call-out
Discounted parts

PHOENIX COVER
Cover for your system only. Ideal for customers with boilers under warranty
£18/MONTH
Annual boiler service
Radiator, valves & pipework
No call-out charges
Guaranteed same-day call-out
Unlimited call-outs
PHOENIX CARE
Frequently asked questions
Do you provide any guarantee?
Yes! We are pleased to extend to you our commitment to excellence with our comprehensive one-year workmanship guarantee. It is our steadfast assurance that the work we deliver is not only of the highest quality but also backed by our dedication to your satisfaction. Should you encounter any concerns or issues within the specified timeframe, rest assured that we will promptly address them with the utmost attention to ensure your complete peace of mind.
What is your response time to plumbing issues?
We always aim to fix your plumbing issues within 24 hours. Your comfort and satisfaction are our top priorities!

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