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PLUMBERS & EMERGENCY PLUMBERS IN MAIDSTONE, KENT

MAIDSTONE BASED HEATING AND PLUMBING ENGINEERS ON HAND TO INSTALL, REPAIR AND SERVICE.

At Phoenix Plumbing and Heating Solutions, we recognize the critical role of efficient plumbing systems in maintaining comfort and functionality for homes and businesses across Maidstone and neighbouring regions. With over two decades of experience, our adept team of certified plumbers is committed to delivering top-notch plumbing services customized to your requirements.

Your local specialist plumbers in Maidstone

Luke - Technical Director

OUR PLUMBING SERVICES

General Plumbing Services

GENERAL
PLUMBING

Our comprehensive general plumbing services encompass everything from fixing leaks and repairing pipes to installing new fixtures and appliances. Whether it's a dripping faucet, a clogged drain, or a bathroom renovation, our skilled plumbers are equipped to handle all aspects of your plumbing needs with precision and efficiency.

EMERGENCY
PLUMBING

When plumbing disasters strike, you need immediate assistance you can rely on. Our emergency plumbing service offers prompt and reliable solutions for urgent issues such as burst pipes, sewage backups, or sudden water leaks. We understand the importance of swift action to minimize damage and inconvenience, so you can count on us to be there when you need us the most.

Emergency Plumbing Services
Heating & Boiler Services

HEATING &
BOILERS

As heating experts, we specialize in the installation, maintenance, and repair of boilers and heating systems. Whether you're experiencing issues with your boiler's performance, need routine maintenance to ensure efficiency and safety, or are considering upgrading to a new energy-efficient heating system, our experienced technicians have the knowledge and expertise to meet your heating needs effectively.

GAS SAFETY
CERTIFICATES

Safety is our top priority, especially regarding gas appliances. Our gas safety certificate service ensures your property meets safety standards, providing peace of mind for everyone. We conduct thorough inspections to address any hazards, ensuring compliance and a safe environment for all.

Gas Safety Certificates

WE WILL BE WITH YOU BY TOMORROW AT THE LATEST

At Phoenix Plumbing and Heating Solutions, our commitment to customer satisfaction extends beyond initial service calls. We pride ourselves on being there for our clients not just during scheduled appointments, but also in times of unexpected plumbing emergencies. Our dedicated team pledges to respond promptly and effectively to any urgent plumbing issues that may arise, ensuring that your home or business remains safe and functional. Whether it's a burst pipe, a malfunctioning water heater, or any other plumbing crisis, you can rely on us to be there the next day, ready to tackle the problem with expertise and professionalism.

Dean - Managing Director

AREAS OUR HEATING
ENGINEERS COVER

While we're based in Maidstone, our heating services extend throughout Kent and the South East. Whether you're in Maidstone, Kent, or the surrounding areas, you can count on Phoenix Plumbing and Heating Solutions for all your heating needs.

WHY CHOOSE US?

Experience Icon

Experienced

With over two decades of experience, we have the knowledge and expertise to handle all your heating needs.

Reliable Icon

RELIABLE SERVICE

We pride ourselves on delivering prompt, reliable, and professional service to our customers, no matter the size of the job.

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FREE QUOTES

We offer free, no-obligation quotes for all our services, so you know exactly what to expect.

LOCAL SERVICE

We are a local company that knows the area well. We have engineers all across Kent ready to help.

NEED TO BOOK AN ANNUAL BOILER SERVICE?

Our experienced and helpful staff will always be happy to assist you.

  • What is your response time to plumbing issues?
    We always aim to fix your plumbing issues within 24 hours. Your comfort and satisfaction are our top priorities!
  • Do you provide any guarantee?
    Yes! We are pleased to extend to you our commitment to excellence with our comprehensive one-year workmanship guarantee. It is our steadfast assurance that the work we deliver is not only of the highest quality but also backed by our dedication to your satisfaction. Should you encounter any concerns or issues within the specified timeframe, rest assured that we will promptly address them with the utmost attention to ensure your complete peace of mind.
  • Is there a call-out charge for your services?
    We have a one hour minimum charge for breakdowns but thereafter we charge in 30 minute increments, so you only pay for the time worked by our engineer. We do not charge for our quotations. However, if we are called to a fault where an engineer must diagnose a problem this does not qualify as a quotation and will be charged at our standard rate. ​ You are only charged from when the engineer arrives at your property to when the job is complete. You are not charged for travelling time, parking costs, picking keys or congestion charges. ​ *Breakdown costs are per hour and do not include the cost of parts if or when needed to complete the job. The out of hours callout charges are below:
  • Are your heating engineers on the Gas Safe register?
    Yes, all our heating engineers are fully Gas Safe Registered, giving you peace of mind that your heating system is in safe hands.
  • Is your heating service work guaranteed?
    Absolutely. We stand behind the quality of our workmanship, and all our heating service work is backed by a guarantee for your satisfaction and peace of mind.
  • How often should you have your boiler serviced?
    Regular boiler servicing is essential to ensure its efficient and safe operation. It is recommended to have your boiler serviced annually by a qualified engineer. Annual servicing helps to identify any potential issues early, maintain optimal performance, and prolong the lifespan of your boiler.
  • What size boiler do I need?
    Determining the correct size boiler for your property is crucial to ensure adequate heating and hot water supply without wasting energy. The size of the boiler required depends on factors such as the size of your property, the number of bathrooms and radiators, and your hot water usage patterns. A qualified heating engineer can conduct a thorough assessment of your property and heating needs to recommend the most suitable boiler size for you.
  • How long does it take to fit a boiler?
    The time it takes to fit a boiler can vary depending on several factors, including the type of boiler being installed, the complexity of the installation, and any additional work required, such as pipework or system upgrades. On average, a boiler installation can take anywhere from one to three days, but your heating engineer will be able to provide a more accurate time frame based on your specific requirements.
  • Are air source heat pumps noisy?
    Modern air source heat pumps are designed to operate quietly, with noise levels comparable to that of a refrigerator. Proper installation and maintenance can help minimise any potential noise issues.
  • How efficient are heat pumps?
    Heat pumps are highly efficient heating systems, typically offering a coefficient of performance (COP) of between 3 and 4. This means that for every unit of electricity used to power the heat pump, you can expect to receive three to four units of heat output.
  • How much is a heat pump?
    The cost of a heat pump installation can vary depending on factors such as the size and type of heat pump, the complexity of the installation, and any additional components required. We offer free, no-obligation quotes for all our heat pump installation services.
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