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ASHP SERVICE IN MAIDSTONE
Air Source Heat Pump Servicing
Air source heat pumps are a fantastic low-carbon way to heat your home or business but like any heating system, they need regular servicing to keep working efficiently.
At Phoenix Plumbing & Heating, we provide expert air source heat pump servicing in Maidstone, ensuring your system runs smoothly, reliably and cost-effectively all year round.
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AREAS WE COVER
Based in Maidstone and covering the South East, Phoenix Plumbing & Heating is your go to for all domestic plumbing and heating needs. Whether you need a new boiler installed, your radiators serviced, or help with a leaky tap, our experienced team is just a call away. We offer honest advice, competitive pricing and fast response times. We cover:
✓ Maidstone
✓ West Malling
✓ Bearstead
✓ Barming
✓ Sittingbourne
✓ Aylesford
✓ Meopham
✓ Wateringbury
✓ Chatham
✓ Gillingham
✓ Yalding
✓ Isle of Sheppey
✓ Grain
✓ Rainham
✓ Staplehurst
✓ Snodland
✓ Kings Hill
✓ Strood
✓ Rochester
✓ Larkfield
WHY BOOK A AIR SOURCE HEAT PUMP SERVICE ?
Even though air source heat pumps have fewer moving parts than traditional boilers, they still require annual checks to:
Maintain efficiency and lower running costs
Extend the lifespan of the unit
Catch faults early and avoid costly repairs
Comply with manufacturer warranty requirements
Ensure consistent heating and hot water supply
We service both residential and commercial heat pumps across Maidstone and the South East.
AIR SOURCE HEAT PUMP
SERVICING
We’re one of the few plumbing companies in Maidstone who can handle a wide range of boiler types, including:
AIR SOURCE HEAT PUMPS SERVICING FOR RESIDENTIAL
Many compact ASHP units work similarly to combi boilers – providing heating and hot water on demand. These systems are ideal for smaller properties, but still need annual maintenance to stay efficient. Our Maidstone-based engineers will check filters, sensors, heat exchangers and refrigerant levels to keep your system performing at its best.
SERVICING FOR ASHP WITH HOT WATER CYLINDERS
If your air source heat pump is connected to a hot water cylinder, it’s classed as a system setup. These are common in homes with higher hot water demand. Our servicing includes full system checks to ensure consistent supply, efficient flow rates and correct temperature settings – especially useful for households with multiple bathrooms.
HEAT PUMP SERVICING FOR OLDER PROPERTIES & HYBRID SETUPS
Retrofitted systems or older properties often use air source heat pumps alongside traditional setups like tanks or conventional radiators. We’re experienced in servicing these hybrid systems, ensuring your ASHP works seamlessly with your existing heating infrastructure for optimal performance.
LPG-COMPATIBLE & HYBRID HEAT PUMP SYSTEM SERVICING
Some rural or off-grid homes in Kent use a hybrid heating system, combining an ASHP with an LPG or gas boiler. We can service both sides of the system, making sure your boiler only kicks in when needed – saving you money and keeping your system eco-friendly.
SMART THERMOSTAT & HEAT PUMP CONTROL SERVICING
Smart heating controls are key to getting the best out of your air source heat pump. We’ll check your thermostats, programmers and internet-connected controls to ensure accurate room temperature regulation and maximum energy savings.
OUTDOOR HEAT PUMP UNIT MAINTENANCE & WEATHER PROTECTION
Your external ASHP unit faces all kinds of weather – especially in leafy or exposed parts of Kent. Our service includes checking for leaves, ice build-up, blockages, coil issues and fan problems. Keeping this part of the system clean and protected is crucial for maintaining performance all year round.
All installations are carried out by our qualified Gas Safe engineers, and we’re happy to offer free advice on which boiler type best suits your needs.
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IDEAL
WORCHESTER
GLOW-WORM
BAXI
VIESMANN
VAILLANT
We work with all leading makes and models, including:
We work with all leading makes and models, including:
STANDARD PANEL RADIATORS
VERTICAL RADIATORS
COLUMN RADIATORS
BATHROOM TOWEL RADIATOR
LOW PROFILE & COMPACT
DESIGNER RADIATORS
TYPES OF RADIATORS WE INSTALL
We install all types of radiators for any taste, including:
We’ll help you choose the right size, heat output and style for your space and heating system.
WHAT PEOPLE SAY
Highly recommend Phoenix Plumbing and Heating Solution. My toilet was overflowing intermittently. Sent over videos of what was happening. Quickly provided a clear quote. Engineer arrived ontime. Discovered had wrong part but was no trouble as quickly ordered the correct part and went to collect. Once back the engineer fitted the correct part and resolved the issue. Would recommend to people looking for a reliable plumbing service
Jake Mile
We've used Phoenix a number of times from minor tap jobs to a new gas installation to our boilers. Every engineer has been very competent, polite and cleaned up afterwards. It's taken four years to find such a good, reliable company. I would give 6 stars, but there's not enough room!
Steve Hall
Pheonix were contractors for our agent when we used to rent our home and they were always nice to deal with. So when needed a plumber in our own place, they were the first people we called. They've aced everything asked of them, from emergency call outs, to boiler repairs and the biggest one: fitting a new shower, new valves and pipework and re-seating the bath properly. The workmanship is excellent and the people are all super helpful and friendly including the office ladies, will definitely call again if we need someone.
Rob Humpage
PHOENIX SAVE
Our most affordable cover plan. Includes annual boiler servicing only.
£1O/MONTH
Annual boiler service
Guaranteed same-day call-out
Discounted parts
PHOENIX COVER
Cover for your system only. Ideal for customers with boilers under warranty
£18/MONTH
Annual boiler service
Radiator, valves & pipework
No call-out charges
Guaranteed same-day call-out
Unlimited call-outs
PHOENIX CARE
Frequently asked questions
Is your heating service work guaranteed?
Absolutely. We stand behind the quality of our workmanship, and all our heating service work is backed by a guarantee for your satisfaction and peace of mind.
Are your heating engineers on the Gas Safe register?
Yes, all our heating engineers are fully Gas Safe Registered, giving you peace of mind that your heating system is in safe hands.
How much is a heat pump?
The cost of a heat pump installation can vary depending on factors such as the size and type of heat pump, the complexity of the installation, and any additional components required. We offer free, no-obligation quotes for all our heat pump installation services.
Are air source heat pumps noisy?
Modern air source heat pumps are designed to operate quietly, with noise levels comparable to that of a refrigerator. Proper installation and maintenance can help minimise any potential noise issues.
How efficient are heat pumps?
Heat pumps are highly efficient heating systems, typically offering a coefficient of performance (COP) of between 3 and 4. This means that for every unit of electricity used to power the heat pump, you can expect to receive three to four units of heat output.