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ASHP Service in Maidstone: Phoenix engineer working on the wiring inside an air source heat pump

Central heating · Maidstone & Kent

ASHP Service in Maidstone

Maidstone based heating & plumbing engineers on hand to install, repair and service.

ASHP Service in Maidstone

ASHP Service in Maidstone

Air source heat pumps are a fantastic low-carbon way to heat your home or business but like any heating system, they need regular servicing to keep working efficiently.

At Phoenix Plumbing & Heating, we provide expert air source heat pump servicing in Maidstone, ensuring your system runs smoothly, reliably and cost-effectively all year round.

Boilers & systems we install

Gas boilers

From £2,499

Get a free quote

LPG boiler

From £2,499

Get a free quote

Air source heat pumps

Get a £7,500 grant

Get a free quote

Smart heating systems

From £2,499

Get a free quote

Air source heat pump servicing

We’re one of the few plumbing companies in Maidstone who can handle a wide range of boiler types, including:

01

Air source heat pumps servicing for residential

Many compact ASHP units work similarly to combi boilers, providing heating and hot water on demand. These systems are ideal for smaller properties, but still need annual maintenance to stay efficient. Our Maidstone-based engineers will check filters, sensors, heat exchangers and refrigerant levels to keep your system performing at its best.

02

Servicing for ASHP with hot water cylinders

If your air source heat pump is connected to a hot water cylinder, it’s classed as a system setup. These are common in homes with higher hot water demand. Our servicing includes full system checks to ensure consistent supply, efficient flow rates and correct temperature settings, especially useful for households with multiple bathrooms.

03

Heat pump servicing for older properties & hybrid setups

Retrofitted systems or older properties often use air source heat pumps alongside traditional setups like tanks or conventional radiators. We’re experienced in servicing these hybrid systems, ensuring your ASHP works seamlessly with your existing heating infrastructure for optimal performance.

04

LPG-compatible & hybrid heat pump system servicing

Some rural or off-grid homes in Kent use a hybrid heating system, combining an ASHP with an LPG or gas boiler. We can service both sides of the system, making sure your boiler only kicks in when needed, which can save you money and keeping your system eco-friendly.

05

Smart thermostat & heat pump control servicing

Smart heating controls are key to getting the best out of your air source heat pump. We’ll check your thermostats, programmers and internet-connected controls to ensure accurate room temperature regulation and maximum energy savings.

06

Outdoor heat pump unit maintenance & weather protection

Your external ASHP unit faces all kinds of weather, especially in leafy or exposed parts of Kent. Our service includes checking for leaves, ice build-up, blockages, coil issues and fan problems. Keeping this part of the system clean and protected is crucial for maintaining performance all year round.

All installations are carried out by our qualified Gas Safe engineers, and we’re happy to offer free advice on which boiler type best suits your needs.

Types of radiators we install

We install all types of radiators for any taste, including:

  • White panel radiator fitted on a plain wall, supplied and fitted by Phoenix

    Standard panel radiators

  • Tall black vertical radiator in a modern living room, supplied and fitted by Phoenix

    Vertical radiators

  • White column radiator in a living room with wooden floors, supplied and fitted by Phoenix

    Column radiators

  • Anthracite towel radiator in a modern bathroom, supplied and fitted by Phoenix

    Bathroom towel radiators

  • Also fitted
  • Low profile & compact
  • Designer radiators

We’ll help you choose the right size, heat output and style for your space and heating system.

We work with all leading makes

  • Ideal
  • Worcester Bosch
  • Glow-worm
  • Baxi
  • Viessmann
  • Vaillant

Areas we cover · Tap the map

Areas we cover for ashp service

Based in Maidstone and covering the South East, Phoenix Plumbing & Heating services air source heat pumps throughout Kent. Whether it's an annual service to keep efficiency high and running costs down, or to protect your manufacturer's warranty, our qualified engineers will keep your system performing at its best. We offer honest advice, competitive pricing and reliable, scheduled visits.

Core area · 24/7 call-outs Wider Kent · planned work Our Maidstone office

Core area 24/7 emergency call-outs

Wider Kent Planned installs and servicing

Boiler and central heating maintenance

Phoenix Home Care

Three levels of care from your local Gas Safe engineers. Pay monthly or once a year, with priority service and no unexpected repair bills. Prices include VAT.

Level 1 Home Care plan

Your annual boiler service and safety check, spread across the year.

£5.75/month

or £69 a year

  • Annual service of the boiler and system controls
  • Safety and performance check
  • Carbon monoxide detection check
Choose Level 1

Level 2 Home Care plan

Everything in Level 1, plus breakdown repairs to your boiler and thermostat.

£15/month

or £180 a year

  • Annual service of the boiler and system controls
  • Safety and performance check
  • Carbon monoxide detection check
  • Breakdown repair to the boiler and thermostat
  • Labour and parts included
Choose Level 2

Level 3 Home Care plan

Full cover for your boiler and the central heating system around it.

£20/month

or £240 a year

  • Everything in Levels 1 and 2
  • Repairs to central heating pipes if there is a leak
  • Repair or replace radiator valves
  • Repair or replace radiators
  • Repair or replace external heating controls
Choose Level 3

Parts and labour are included subject to the Phoenix Home Care terms and conditions. Apply online or call 01622 585169.

4.8 on Google · Homeowners across Kent

What people say

“I recently used Phoenix Plumbing for a bathroom tap installation and was really impressed with the service. Later on, we had a plumbing emergency with a mains water leak, so I called Luke and he quickly arranged for one of his team to attend. The response was fast, professional, and the issue was sorted efficiently. Great service, great price, and excellent communication throughout. I would highly recommend Phoenix Plumbing to anyone looking for reliable plumbers.”
S Steve B.Google review · May 2026
“We were having issues with our boiler and Phoenix Plumbing and Heating were fantastic. They came out and resolved the issue quickly and were really professional. The engineer that came out was polite and knowledgeable, certainly an asset to the company. The lady I spoke to in the office ensured someone was out ASAP. Couldn’t have been happier and we wouldn’t go anywhere else now for any plumbing and heating needs. Highly recommended.”
L Lee F.Google review · May 2025
“We use Luke and his team annually to service our boiler. They always reply promptly and and are always clean and tidy when they leave. We have also used them a couple of times with other plumbing issues and again they're always very helpful. Thank you Phoenix 😀 would always recommend you !”
K Kerry B.Google review · May 2025

Straight answers

Frequently asked questions

Can't see your question? Call the office on 01622 585169 and speak to a real person.

Who services air source heat pumps near me?

Phoenix service air source heat pumps across Maidstone and Kent, whatever the make. Our engineers check refrigerant pressures, clean the outdoor unit and coils, test controls and flow temperatures, and make sure the system is running as efficiently as it should.

How often should a heat pump be serviced?

Once a year. Most manufacturers require an annual service to keep the warranty valid, and it keeps running costs down by making sure the system is working at its designed efficiency.

Is your heating service work guaranteed?

Yes. All our plumbing and heating work comes with a one-year workmanship guarantee. All renewable systems, including air source heat pumps, come with a 2-year workmanship warranty, in line with the RECC mandatory standard. If anything goes wrong with our work within that time, we will come back and put it right.

Are your heating engineers on the Gas Safe register?

Yes, all our heating engineers are fully Gas Safe Registered, giving you peace of mind that your heating system is in safe hands.

How much is a heat pump?

The cost of a heat pump installation can vary depending on factors such as the size and type of heat pump, the complexity of the installation, and any additional components required. We offer free, no-obligation quotes for all our heat pump installation services.

Are air source heat pumps noisy?

Modern air source heat pumps are designed to operate quietly, with noise levels comparable to that of a refrigerator. Proper installation and maintenance can help minimise any potential noise issues.

How efficient are heat pumps?

Heat pumps are highly efficient heating systems, typically offering a coefficient of performance (COP) of between 3 and 4. This means that for every unit of electricity used to power the heat pump, you can expect to receive three to four units of heat output.

More central heating services

Boiler and spanner icon for boiler installation

Boiler Installation

If you're looking for a reliable company to install your new boiler in Maidstone or across Kent, Phoenix are your trusted local experts. With years of experience and a 4.8-star Google rating, we offer professional boiler installations that are fast, efficient and built to last.

Find out more
Boiler and spanner icon for boiler repair

Boiler Repair

Is your boiler playing up or completely broken down? At Phoenix Plumbing & Heating, we offer fast-response boiler repairs in Maidstone and across Kent, with experienced, qualified engineers ready to get your heating and hot water back up and running, quickly, safely and affordably.

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Boiler with a tick icon for boiler service

Boiler Service

If you’re looking for trusted boiler servicing in Maidstone, you’re in the right place. At Phoenix Plumbing & Heating, we keep homes and businesses warm, safe and efficient with professional boiler servicing across Maidstone and the South East.

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Gas flame icon for gas safety certificates

Gas Safety Certificates

If you let a property, the law requires a gas safety check on every gas appliance, flue and the pipework every 12 months, carried out by a Gas Safe registered engineer. Phoenix carry out landlord gas safety checks across Maidstone and Kent and issue your CP12 certificate on completion.

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Gas flame icon for central heating

Central Heating

If your central heating isn’t keeping your home warm or your energy bills are on the rise, we’re here to help. At Phoenix Plumbing & Heating, we specialise in full central heating services across Maidstone and the surrounding areas, from new installations and radiator replacements to repairs and system upgrades.

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Gas flame icon for power flushing & radiator repairs

Power Flushing & Radiator Repairs

Radiators that are cold at the bottom, noisy pipes and a boiler that struggles are classic signs of sludge in the heating system. Phoenix power flush central heating systems across Maidstone and Kent, clearing out the sludge and debris so water circulates freely and every radiator heats evenly.

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Gas flame icon for hot water cylinders

Hot Water Cylinders

If your household runs out of hot water, the shower pressure is poor or your old copper cylinder is leaking, a new hot water cylinder can make a big difference. Phoenix supply and install vented and unvented cylinders across Maidstone and Kent, sized for how many people and bathrooms you have.

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Gas flame icon for smart heating controls

Smart Heating Controls

Good heating controls are one of the cheapest ways to cut your energy bills. Phoenix supply and fit smart thermostats from Hive, Nest and Tado across Maidstone and Kent, so you can control your heating and hot water from your phone and only heat your home when you need to.

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Gas flame icon for underfloor heating

Underfloor Heating

Underfloor heating gives gentle, even warmth with no radiators on the walls, which is why it is so popular for kitchen extensions, bathrooms and open-plan living spaces. Phoenix design and install wet underfloor heating systems across Maidstone and Kent, connected to your boiler or heat pump.

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Toolbox icon for ASHP installation

ASHP Installation

Looking for a greener, more efficient way to heat your home or business? At Phoenix Plumbing & Heating, we offer professional air source heat pump (ASHP) installations across Maidstone and the South East, which can help you reduce your energy bills and cut your carbon footprint.

Find out more

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