No heating or hot water
We’ll quickly find the cause and restore your comfort, whether it’s an ignition fault, failed component or control issue.
Central heating · Maidstone & Kent
Boiler Repair in Maidstone
Fast, Reliable Repairs for Gas, LPG & Oil Boilers in Maidstone
Boiler Repair in Maidstone
Boiler Repairs in Maidstone
Is your boiler playing up or completely broken down? At Phoenix Plumbing & Heating, we offer fast-response boiler repairs in Maidstone and across Kent, with experienced, qualified engineers ready to get your heating and hot water back up and running, quickly, safely and affordably.
Whether it’s a strange noise, a leaking boiler or no hot water at all, we’ll diagnose the fault and carry out a lasting repair using genuine parts.
Boilers & systems we install
What we fix
We repair all major boiler types and common faults, including:
Leaking or dripping boilers
Leaks can damage your home and reduce boiler efficiency. We’ll stop the leak and replace worn seals, valves or fittings as needed.
Strange noises or "kettling"
Banging, gurgling or whistling sounds are often caused by limescale or sludge. We’ll identify the cause and resolve it before it gets worse.
Pressure problems
If your boiler keeps losing pressure or switching off, we’ll find the fault and restore system balance for safe, reliable operation.
Boiler error codes & lockouts
Is your boiler showing a fault code or flashing lights? We work with all major brands and can reset and repair most issues the same day.
All installations are carried out by our qualified Gas Safe engineers, and we’re happy to offer free advice on which boiler type best suits your needs.
Types of radiators we install
We install all types of radiators for any taste, including:
-
Standard panel radiators
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Vertical radiators
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Column radiators
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Bathroom towel radiators
- Also fitted
- Low profile & compact
- Designer radiators
We’ll help you choose the right size, heat output and style for your space and heating system.
We work with all leading makes
- Ideal
- Worcester Bosch
- Glow-worm
- Baxi
- Viessmann
- Vaillant
Areas we cover · Tap the map
Areas we cover for boiler repair
Based in Maidstone and covering the South East, Phoenix Plumbing & Heating repairs boilers throughout Kent. Whether your boiler has lost pressure, won't fire up, is leaking or showing a fault code, our Gas Safe registered engineers will diagnose and fix it fast, gas, oil or LPG. We offer honest advice, competitive pricing and fast response times.
Core area · 24/7 call-outs Wider Kent · planned work Our Maidstone office
Core area 24/7 emergency call-outs
- Maidstone
Under 15 minutes from Maidstone
- Tonbridge & Malling
Around 15 to 20 minutes from Maidstone
- Medway
Around 20 to 25 minutes from Maidstone
- Swale
Around 25 to 30 minutes from Maidstone
- Gravesham
Around 30 minutes from Maidstone
Wider Kent Planned installs and servicing
- Tunbridge Wells
Around 30 to 35 minutes from Maidstone
- Ashford
Around 30 to 35 minutes from Maidstone
- Sevenoaks
Around 30 to 35 minutes from Maidstone
- Dartford
Around 35 minutes from Maidstone
- Canterbury
Around 40 minutes from Maidstone
- Folkestone & Hythe
Around 40 minutes from Maidstone
- Dover
Around 50 minutes from Maidstone
- Thanet
Around 55 minutes from Maidstone
Boiler and central heating maintenance
Phoenix Home Care
Three levels of care from your local Gas Safe engineers. Pay monthly or once a year, with priority service and no unexpected repair bills. Prices include VAT.
Level 1 Home Care plan
Your annual boiler service and safety check, spread across the year.
£5.75/month
or £69 a year
- Annual service of the boiler and system controls
- Safety and performance check
- Carbon monoxide detection check
Level 2 Home Care plan
Everything in Level 1, plus breakdown repairs to your boiler and thermostat.
£15/month
or £180 a year
- Annual service of the boiler and system controls
- Safety and performance check
- Carbon monoxide detection check
- Breakdown repair to the boiler and thermostat
- Labour and parts included
Level 3 Home Care plan
Full cover for your boiler and the central heating system around it.
£20/month
or £240 a year
- Everything in Levels 1 and 2
- Repairs to central heating pipes if there is a leak
- Repair or replace radiator valves
- Repair or replace radiators
- Repair or replace external heating controls
Parts and labour are included subject to the Phoenix Home Care terms and conditions. Apply online or call 01622 585169.
4.8 on Google · Homeowners across Kent
What people say
“We were having issues with our boiler and Phoenix Plumbing and Heating were fantastic. They came out and resolved the issue quickly and were really professional. The engineer that came out was polite and knowledgeable, certainly an asset to the company. The lady I spoke to in the office ensured someone was out ASAP. Couldn’t have been happier and we wouldn’t go anywhere else now for any plumbing and heating needs. Highly recommended.”
“I recently had Phoenix Plumbing out to service my boiler and repair a faulty heating system, and I couldn't be more impressed with the service. From start to finish, they were prompt, professional, and incredibly knowledgeable. The engineer quickly identified the issue and explained everything clearly before carrying out the repair efficiently and to a very high standard.”
“We found ourselves in big trouble with no water and no heating. The guys at phoenix are quick to respond and very reliable to produce a quick turnaround and got everything working again the same day. I’ve also found them to very reasonably priced and able to source the parts quickly.”
Advice from our engineers
Helpful guides
- Vaillant F28 Fault Code: What It Means and How to Fix It If your Vaillant ecoTEC boiler is showing F28 (sometimes shown as F.28), it has tried to light several times and not detected a flame. To protect itself, the boiler locks out and stops trying. You will usually have no heating and no hot water until the fault is cleared. F28 is one of the most common Vaillant fault codes we see in Maidstone and across Kent, especially in winter. The good news is that a few of the causes are simple to check yourself. What causes a Vaillant F28 fault?* No gas... Read the guide
- Vaillant F22 Fault Code: Low Water Pressure Explained A Vaillant boiler showing F22 (or F.22) is telling you there is not enough water in the heating system. Vaillant calls this a dry fire fault. The boiler shuts down to stop itself overheating with too little water inside. What causes F22?* Low system pressure, the most common cause by far * A leak somewhere on the heating system, such as a radiator valve or pipe joint * Water released through the pressure relief valve * Recently bled radiators, which lets water out as well as air * A faulty... Read the guide
- Worcester Bosch EA227 Fault Code: Causes and Fixes EA 227 on a Worcester Bosch boiler means the boiler tried to light but did not detect a flame, so it has locked out for safety. On some displays it appears as EA with 227 underneath. You will normally have no heating or hot water until it is reset or repaired. Common causes of EA 227* A frozen or blocked condensate pipe, a very common cause in freezing weather * No gas reaching the boiler, for example an empty prepayment meter or a closed gas valve * A faulty ignition electrode or flame... Read the guide
- Ideal Boiler L2 Fault Code: What It Means and What to Do L2 on an Ideal boiler, such as the Logic, Logic+ or Vogue, is an ignition lockout. The boiler has tried to light and has not detected a flame, so it shuts down for safety. Why does L2 appear?* No gas getting to the boiler, often a prepayment meter out of credit or a closed gas valve * A frozen or blocked condensate pipe in cold weather * A faulty ignition electrode or flame sensor * A faulty gas valve * A control board fault Checks you can make1. Check another gas appliance in the house... Read the guide
- How Much Does a New Boiler Cost? A new gas or LPG boiler supplied and fitted by Phoenix starts from £2,499. The final price depends on the type of boiler your home needs and how much work is involved, so we always give a fixed quote after a free survey. What affects the cost of a new boiler?* Boiler type: combi, system or regular (heat only) * The make and model, and the length of warranty * Whether the boiler stays in the same place or moves * Converting from a tank-fed system to a combi, which means removing tanks and a... Read the guide
- Why Is My Boiler Losing Pressure? Common Causes and Solutions Boilers are an essential part of any central heating system, providing warmth and comfort throughout the year. However, one issue that many homeowners face is a loss of pressure in their boiler. This can be a frustrating problem, as it can cause your heating system to stop working altogether. In this article, we will explore the reasons why your boiler may be losing pressure and what you can do to fix it. Firstly, it's important to understand what boiler pressure is and why it's important.... Read the guide
Straight answers
Frequently asked questions
Can't see your question? Call the office on 01622 585169 and speak to a real person.
Is your heating service work guaranteed?
Yes. All our plumbing and heating work comes with a one-year workmanship guarantee. All renewable systems, including air source heat pumps, come with a 2-year workmanship warranty, in line with the RECC mandatory standard. If anything goes wrong with our work within that time, we will come back and put it right.
Are your heating engineers on the Gas Safe register?
Yes, all our heating engineers are fully Gas Safe Registered, giving you peace of mind that your heating system is in safe hands.
How much is a heat pump?
The cost of a heat pump installation can vary depending on factors such as the size and type of heat pump, the complexity of the installation, and any additional components required. We offer free, no-obligation quotes for all our heat pump installation services.
Are air source heat pumps noisy?
Modern air source heat pumps are designed to operate quietly, with noise levels comparable to that of a refrigerator. Proper installation and maintenance can help minimise any potential noise issues.
How efficient are heat pumps?
Heat pumps are highly efficient heating systems, typically offering a coefficient of performance (COP) of between 3 and 4. This means that for every unit of electricity used to power the heat pump, you can expect to receive three to four units of heat output.
More central heating services
Boiler Installation
If you're looking for a reliable company to install your new boiler in Maidstone or across Kent, Phoenix are your trusted local experts. With years of experience and a 4.8-star Google rating, we offer professional boiler installations that are fast, efficient and built to last.
Find out more
Boiler Service
If you’re looking for trusted boiler servicing in Maidstone, you’re in the right place. At Phoenix Plumbing & Heating, we keep homes and businesses warm, safe and efficient with professional boiler servicing across Maidstone and the South East.
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Gas Safety Certificates
If you let a property, the law requires a gas safety check on every gas appliance, flue and the pipework every 12 months, carried out by a Gas Safe registered engineer. Phoenix carry out landlord gas safety checks across Maidstone and Kent and issue your CP12 certificate on completion.
Find out more Central Heating
If your central heating isn’t keeping your home warm or your energy bills are on the rise, we’re here to help. At Phoenix Plumbing & Heating, we specialise in full central heating services across Maidstone and the surrounding areas, from new installations and radiator replacements to repairs and system upgrades.
Find out more Power Flushing & Radiator Repairs
Radiators that are cold at the bottom, noisy pipes and a boiler that struggles are classic signs of sludge in the heating system. Phoenix power flush central heating systems across Maidstone and Kent, clearing out the sludge and debris so water circulates freely and every radiator heats evenly.
Find out more Hot Water Cylinders
If your household runs out of hot water, the shower pressure is poor or your old copper cylinder is leaking, a new hot water cylinder can make a big difference. Phoenix supply and install vented and unvented cylinders across Maidstone and Kent, sized for how many people and bathrooms you have.
Find out more Smart Heating Controls
Good heating controls are one of the cheapest ways to cut your energy bills. Phoenix supply and fit smart thermostats from Hive, Nest and Tado across Maidstone and Kent, so you can control your heating and hot water from your phone and only heat your home when you need to.
Find out more Underfloor Heating
Underfloor heating gives gentle, even warmth with no radiators on the walls, which is why it is so popular for kitchen extensions, bathrooms and open-plan living spaces. Phoenix design and install wet underfloor heating systems across Maidstone and Kent, connected to your boiler or heat pump.
Find out more
ASHP Installation
Looking for a greener, more efficient way to heat your home or business? At Phoenix Plumbing & Heating, we offer professional air source heat pump (ASHP) installations across Maidstone and the South East, which can help you reduce your energy bills and cut your carbon footprint.
Find out more ASHP Service
Air source heat pumps are a fantastic low-carbon way to heat your home or business but like any heating system, they need regular servicing to keep working efficiently.
Find out moreFree quotes · No call-out charge for quotations
Get in touch
Tell us what you need and we'll come back with honest advice and a free, no-obligation quote.