Level 1 Home Care plan
Your annual boiler service and safety check, spread across the year.
£5.75/month
or £69 a year
- Annual service of the boiler and system controls
- Safety and performance check
- Carbon monoxide detection check
Boiler Repair · Rochester, Medway
Boiler Repair in Rochester
Boiler repair in Rochester and Strood.
- Around 25 minutes from our Maidstone office
- Gas Safe registered
- 24/7 emergency cover
Boiler Repair · Rochester
Boiler repairs in Rochester
In Rochester's older housing, a boiler fault is often a system fault. A boiler that keeps losing pressure might have a weeping joint under a floorboard, and a sluggish radiator might be sludge built up over decades. We take the time to trace the real cause rather than just resetting the boiler and leaving.
Rochester is in our core Medway area, so repairs and emergency call-outs are available 24/7, including Borstal, Delce, Warren Wood and Strood across the river. We repair all major brands and carry the parts that fail most often.
Where we cover around Rochester
- Strood
- Borstal
- Delce
- Warren Wood
- Frindsbury
Gas Safe registered · Fitting the brands you trust
Boiler and central heating maintenance
Phoenix Home Care
Three levels of care from your local Gas Safe engineers. Pay monthly or once a year, with priority service and no unexpected repair bills. Prices include VAT.
Level 2 Home Care plan
Everything in Level 1, plus breakdown repairs to your boiler and thermostat.
£15/month
or £180 a year
- Annual service of the boiler and system controls
- Safety and performance check
- Carbon monoxide detection check
- Breakdown repair to the boiler and thermostat
- Labour and parts included
Level 3 Home Care plan
Full cover for your boiler and the central heating system around it.
£20/month
or £240 a year
- Everything in Levels 1 and 2
- Repairs to central heating pipes if there is a leak
- Repair or replace radiator valves
- Repair or replace radiators
- Repair or replace external heating controls
Parts and labour are included subject to the Phoenix Home Care terms and conditions. Apply online or call 01622 585169.
4.8 on Google · Homeowners across Kent
What people say
“We were having issues with our boiler and Phoenix Plumbing and Heating were fantastic. They came out and resolved the issue quickly and were really professional. The engineer that came out was polite and knowledgeable, certainly an asset to the company. The lady I spoke to in the office ensured someone was out ASAP. Couldn’t have been happier and we wouldn’t go anywhere else now for any plumbing and heating needs. Highly recommended.”
“I recently had Phoenix Plumbing out to service my boiler and repair a faulty heating system, and I couldn't be more impressed with the service. From start to finish, they were prompt, professional, and incredibly knowledgeable. The engineer quickly identified the issue and explained everything clearly before carrying out the repair efficiently and to a very high standard.”
“We found ourselves in big trouble with no water and no heating. The guys at phoenix are quick to respond and very reliable to produce a quick turnaround and got everything working again the same day. I’ve also found them to very reasonably priced and able to source the parts quickly.”
Straight answers
Boiler Repair in Rochester: your questions
Can't see your question? Call the office on 01622 585169 and speak to a real person.
Why does my boiler keep losing pressure?
The usual causes are a small leak in the pipework or a radiator valve, a faulty pressure relief valve, or an expansion vessel that has lost its charge. We test each one so the fix lasts.
Do you cover Strood as well as Rochester?
Yes. Strood, Frindsbury and the rest of Medway are all in our core area.
More from Phoenix in Rochester
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Boiler Repair in Rochester
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