Boiler Service in Medway

“Phoenix had been recommended to me due to their excellent reputation and as my boiler had been misbehaving I called the office and since that point the process has been transparent and efficient. I got an Email confirmation of my appointment date and a reminder nearer the day together with timings. James came out to me on time to investigate the problem and also to undertake a service as we have not been brilliant at keeping on top of this important job! As a result we were expecting an expensive visit. To my pleasant surprise, James was already prepared with knowledge of the issue which was extremely professional, recreated the issue immediately to check if this was the issue we had been experiencing, and then proceeded to fix it. Whilst we may end up needing some replacement parts (or new boiler) in the future, we wouldnt now go anywhere else as we know this is a company we can trust. I was so impressed and wanted to thank the whole team at Phoenix for their professionalism and exemplarary service - highly recommended!”

“I'm absolutely delighted with the excellent level of service I've received from Phoenix Plumbing and Heating Solutions. From the moment I enquired to completion of the work, every member of the team I dealt with was professional, friendly and efficient. Communication was perfect, everything went smoothly, and as arranged with the boiler servicing, and the speed of response from initial enquiry to completing the work was exceptional. A special thank you to Dean, Jaime, Luke and James for such a great experience.”