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Plumbers & heating engineers in Swale: Phoenix engineer working inside an air source heat pump at a new-build home

Sittingbourne and the Isle of Sheppey

Plumbers & heating engineers in Swale

Boiler installation, servicing and plumbing across Swale, Sittingbourne, the Isle of Sheppey and Faversham.

  • Around 25 to 30 minutes from our Maidstone office
  • 24/7 emergency cover

Core area

Local to Swale

We cover Swale from Sittingbourne out to Sheerness, Minster and the rest of the Isle of Sheppey, and east towards Faversham. Sittingbourne has grown quickly, so as well as the older town-centre homes we look after plenty of new-build estates on its edges.

Homes near the coast and the Swale estuary are more exposed to the weather, so we often get asked about boiler and flue condition, frozen condensate pipes in winter, and more efficient heating. We also survey homes across Swale for air source heat pumps, which can work well in newer, well-insulated properties.

Common jobs in Swale

  • Boiler breakdowns and frozen condensate pipes
  • New boiler installations with long warranties
  • Air source heat pump installation and servicing
  • Annual boiler and cylinder servicing
  • General plumbing repairs

Sittingbourne is usually inside our 30-minute call-out area; the Isle of Sheppey and Faversham may fall under our 30 minutes-plus rate.

Our services in Swale

Boiler and spanner icon for boiler installation

Boiler Installation

If you're looking for a reliable company to install your new boiler in Maidstone or across Kent, Phoenix are your trusted local experts. With years of experience and a 4.8-star Google rating, we offer professional boiler installations that are fast, efficient and built to last.

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Boiler with a tick icon for boiler service

Boiler Service

If you’re looking for trusted boiler servicing in Maidstone, you’re in the right place. At Phoenix Plumbing & Heating, we keep homes and businesses warm, safe and efficient with professional boiler servicing across Maidstone and the South East.

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Boiler and spanner icon for boiler repair

Boiler Repair

Is your boiler playing up or completely broken down? At Phoenix Plumbing & Heating, we offer fast-response boiler repairs in Maidstone and across Kent, with experienced, qualified engineers ready to get your heating and hot water back up and running, quickly, safely and affordably.

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Pipe and water drop icon for emergency plumbers

Emergency Plumbers

Plumbing emergency? Don’t wait and risk further damage. At Phoenix Plumbing & Heating, we provide emergency plumbing services in Maidstone and across Kent, with fast response times and no-fuss repairs, day or night.

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Pipe and water drop icon for general plumbing

General Plumbing

Looking for a trusted local plumber in Maidstone? At Phoenix Plumbing & Heating, we offer a full range of plumbing services for homeowners, landlords and businesses across Maidstone and the wider Kent area.

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Toolbox icon for ASHP installation

ASHP Installation

Looking for a greener, more efficient way to heat your home or business? At Phoenix Plumbing & Heating, we offer professional air source heat pump (ASHP) installations across Maidstone and the South East, which can help you reduce your energy bills and cut your carbon footprint.

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Also: central heating, radiators, air conditioning and fixed-price servicing.

Gas Safe registered · Fitting the brands you trust

  • Worcester Bosch boilers, fitted by Phoenix
  • Gas Safe Register: check Phoenix's registration
  • Bosch heating products, fitted by Phoenix
  • Intergas boilers, fitted by Phoenix
  • Vaillant boilers and heat pumps, fitted by Phoenix
  • Alpha boilers, fitted by Phoenix
  • Hive smart heating controls, installed by Phoenix
  • BNI logo: Phoenix is a BNI member business

4.8 on Google · Homeowners across Kent

What people say

“I recently used Phoenix Plumbing for a bathroom tap installation and was really impressed with the service. Later on, we had a plumbing emergency with a mains water leak, so I called Luke and he quickly arranged for one of his team to attend. The response was fast, professional, and the issue was sorted efficiently. Great service, great price, and excellent communication throughout. I would highly recommend Phoenix Plumbing to anyone looking for reliable plumbers.”
S Steve B.Google review · May 2026
“We were having issues with our boiler and Phoenix Plumbing and Heating were fantastic. They came out and resolved the issue quickly and were really professional. The engineer that came out was polite and knowledgeable, certainly an asset to the company. The lady I spoke to in the office ensured someone was out ASAP. Couldn’t have been happier and we wouldn’t go anywhere else now for any plumbing and heating needs. Highly recommended.”
L Lee F.Google review · May 2025
“We use Luke and his team annually to service our boiler. They always reply promptly and and are always clean and tidy when they leave. We have also used them a couple of times with other plumbing issues and again they're always very helpful. Thank you Phoenix 😀 would always recommend you !”
K Kerry B.Google review · May 2025

Boiler and central heating maintenance

Phoenix Home Care

Three levels of care from your local Gas Safe engineers. Pay monthly or once a year, with priority service and no unexpected repair bills. Prices include VAT.

Level 1 Home Care plan

Your annual boiler service and safety check, spread across the year.

£5.75/month

or £69 a year

  • Annual service of the boiler and system controls
  • Safety and performance check
  • Carbon monoxide detection check
Choose Level 1

Level 2 Home Care plan

Everything in Level 1, plus breakdown repairs to your boiler and thermostat.

£15/month

or £180 a year

  • Annual service of the boiler and system controls
  • Safety and performance check
  • Carbon monoxide detection check
  • Breakdown repair to the boiler and thermostat
  • Labour and parts included
Choose Level 2

Level 3 Home Care plan

Full cover for your boiler and the central heating system around it.

£20/month

or £240 a year

  • Everything in Levels 1 and 2
  • Repairs to central heating pipes if there is a leak
  • Repair or replace radiator valves
  • Repair or replace radiators
  • Repair or replace external heating controls
Choose Level 3

Parts and labour are included subject to the Phoenix Home Care terms and conditions. Apply online or call 01622 585169.

Free quotes · No call-out charge for quotations

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